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Shipping & Returns
Please see below a breakdown of our Shipping Policy. Please note these Shipping times may vary during Sales and Promotional periods.
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All delivery estimates are based on orders before 4pm U.K time.
Orders Under £50
Standard - 2-4 Working Days - £3.99
Premium - 1-2 Working Days - £5.99
Orders Over £50
Standard - 2-4 Working Days - FREE
Premium - 1-2 Working Days - £2.99
Orders Over £100
Premium Shipping - FREE
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All delivery estimates are based on orders before 4pm U.K time.
Ireland
All orders to Ireland Ship Duties Paid.
Orders Under £100
Standard - 10-20 Working Days - £6.99
Premium - 4-8 Working Days - £19.99
Orders Over £100
Standard - 8-15 Working Days - £7.99
Premium - 4-8 Working Days - £14.99
Orders Over £200
Premium Shipping - FREE
United States
Orders Under £100
Standard - 8-15 Working Days - £9.99
Premium - 3-7 Working Days - £19.99
Orders Over £100
Standard - 8-15 Working Days - £7.99
Premium - 3-7 Working Days - £14.99
Orders Over £200
Premium Shipping - FREE
Australia
Orders Under £100
Standard - 10-20 Working Days - £9.99
Premium - 4-8 Working Days - £19.99
Orders Over £100
Standard - 8-15 Working Days - £7.99
Premium - 4-8 Working Days - £14.99
Orders Over £200
Premium Shipping - FREE
New Zealand
Orders Under £100
Standard - 10-20 Working Days - £9.99
Premium - 4-8 Working Days - £24.99
Orders Over £100
Standard - 8-15 Working Days - £7.99
Premium - 4-8 Working Days - £19.99
Orders Over £250
Premium Shipping - FREE
Europe
All orders to Europe Ship Duties Paid excluding Turkey and Switzerland.
Orders Under £100
Standard - 8-15 Working Days - £6.99
Premium - 2-7 Working Days - £14.99
Orders Over £100
Standard - 8-15 Working Days - £7.99
Premium - 2-7 Working Days - £14.99
Orders Over £200
Premium Shipping - FREE
Rest of the World
Orders Under £100
Standard - 10-20 Working Days - £9.99
Premium - 4-8 Working Days - £24.99
Orders Over £100
Standard - 8-15 Working Days - £7.99
Premium - 4-8 Working Days - £19.99
Orders Over £250
Premium Shipping - FREE
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
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Europe: 3-5 Days
United States: 5-10 Days
Asia: 5-10 Days
Australasia: 7-21 Days
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
Shipping may take an extra 2-4 days during sale and promotion periods due to a higher number of orders.
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Shipping to Northern Ireland, Jersey and Guernsey is currently £9.99. The cost of shipping to these locations from our courier partners is quite high, Puresport covers a large portion of the cost already, but we are working on improving this.
We do however offer free shipping on all subscription orders.
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We want you to be completely happy with your purchase and returning your item for a refund couldn't be simpler.
We now offer a money back guarantee (excluding shipping costs) provided you have;
- Purchased the product directly from our site (puresport.co)
- You have followed the usage instructions everyday for 30 days
- You have not felt one of the intended benefits as outlined below
- You return any of the unused product and the jar and packaging to us
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We ship to all countries except for Afghanistan, Canada, Finland, Iceland, India, Iran, Iraq, Malaysia, North Korea, South Korea, Norway, Pakistan, Russia, South Africa, Sweden and United Arab Emirates.
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After your order is dispatched you will be sent tracking information. You can also check your order status using our chat on site.
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We are happy to accept returns if you’ve changed your mind within 21 days of your order arriving. We will also accept returns of faulty items. We are only able to accept returns on items if they are sent back in a resalable condition, unopened in their original packaging. Unfortunately we can’t accept returns once opened and the tamper seal is broken, unless the item is faulty.
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To make a return, please follow this link. If you have any issues, please contact customer support.
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Please note that during Apparel Sales due to the volume of orders shipping times will be as per the below:
Premium Delivery - 2 to 3 Working Days
Standard Delivery - 3 -6 Working Days
Puresport will not refund shipping charges during this time and we will be working as quickly as possible to get all order out.
Thank you for your understanding.
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