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Shipping & Returns
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For UK mainland shipping, orders placed before 2pm will arrive the next day. Orders placed after 2pm will arrive within a 24-hour time period. If you enter your email and mobile number at checkout, you can expect shipping updates as your parcel makes its way to you. * Please note that shipping may take between 2-4 days as standard during sale periods. This is due to the high number of orders we are processing! For Info on shipping outside of the mainland UK please see the below FAQs.
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Europe: 3-5 Days
United States: 5-10 Days
Asia: 5-10 Days
Australasia: 7-21 Days
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
Shipping may take an extra 2-4 days during sale and promotion periods due to a higher number of orders.
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Europe: 3-5 Days
United States: 5-10 Days
Asia: 5-10 Days
Australasia: 7-21 Days
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
Shipping may take an extra 2-4 days during sale and promotion periods due to a higher number of orders.
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Shipping to Northern Ireland, Jersey and Guernsey is currently £9.99. The cost of shipping to these locations from our courier partners is quite high, Puresport covers a large portion of the cost already, but we are working on improving this.
We do however offer free shipping on all subscription orders.
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We want you to be completely happy with your purchase and returning your item for a refund couldn't be simpler.
We now offer a money back guarantee (excluding shipping costs) provided you have;
- Purchased the product directly from our site (puresport.co)
- You have followed the usage instructions everyday for 30 days
- You have not felt one of the intended benefits as outlined below
- You return any of the unused product and the jar and packaging to us
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We ship to all countries except for Afghanistan, Canada, Finland, Iceland, India, Iran, Iraq, Malaysia, North Korea, Norway, Pakistan, Russia, South Africa, Sweden and United Arab Emirates.
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After your order is dispatched you will be sent tracking information. You can also check your order status using our chat on site.
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We are happy to accept returns if you’ve changed your mind within 21 days of your order arriving. We will also accept returns of faulty items. We are only able to accept returns on items if they are sent back in a resalable condition, unopened in their original packaging. Unfortunately we can’t accept returns once opened and the tamper seal is broken, unless the item is faulty.
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To make a return, please contact us via the chat on site or fill out our contact form. Once your return is accepted you you will need to post the item back to us before being issued a refund. All returns are at the cost of the customer.
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