Please see below a breakdown of our Shipping Policy. Please note these Shipping times may vary during Sales and Promotional periods.
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All delivery estimates are based on orders before 4pm U.K time.
Orders Under £50
Standard - 2-4 Working Days - £3.99
Premium - 1-2 Working Days - £5.99
Orders Over £50
Standard - 2-4 Working Days - FREE
Premium - 1-2 Working Days - £2.99
Orders Over £100
Premium Shipping - FREE
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Europe: 8-12w working days
United States: 5-10 working days
Asia: 5-12 working days
Australasia: 10-12 working days
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
Shipping may take an extra 2-4 days during sale and promotion periods due to a higher number of orders.
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Ireland
All orders to Ireland Ship Duties Paid
Orders Under £100
Standard - 5-12 Working Days - £6.99
Orders Over £100
Free Shipping - 5-12 Working Days
Orders Under £100
Standard - 7-20 Working Days - £6.99
Orders Over £100
Free Shipping - 7-20 Working Days
Australia & New Zealand
Orders Under £200
Standard - 10-20 Working Days - £9.99
Orders Over £200
Free Shipping - 10-20 Working Days
Europe
All orders to EU Member States Ship Duties Paid (DDP). Countries not in the EU Member States will be subject to the buyer paying for any applicable duties and import tax (DAP).
Orders Under £200 Standard - 5-15 Working Days - £6.99
Orders Over £200: Free Shipping - 5-15 Working Days
Rest of the World
Orders Under £200
Standard - 10-20 Working Days - £9.99
Orders Over £200
Free Shipping - 10-20 Working Days
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
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Shipping to Northern Ireland, Jersey and Guernsey is currently £9.99. The cost of shipping to these locations from our courier partners is quite high, Puresport covers a large portion of the cost already, but we are working on improving this.
We do however offer free shipping on all subscription orders.
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We want you to be completely happy with your purchase and returning your item for a refund couldn't be simpler.
We now offer a money back guarantee (excluding shipping costs) provided you have;
- Purchased the product directly from our site (puresport.co)
- You have followed the usage instructions everyday for 30 days
- You have not felt one of the intended benefits as outlined below
- You return any of the unused product and the jar and packaging to us
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We ship to all countries except for Afghanistan, Andorra, Bahrain, Canada, Ecuador, Finland, Iceland, India, Iran, Iraq, Malaysia, North Korea, South Korea, Norway, Pakistan, Russia, South Africa, Sweden and United Arab Emirates.
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After your order is dispatched you will be sent tracking information. You can also check your order status using our chat on site.
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We are happy to accept returns if you’ve changed your mind within 21 days of your order arriving. If you have concerns regarding a potential fault with your order, please reach out to customer experience at contact@puresport.co. We are only able to accept returns on items if they are sent back unused or unopened, in their original packaging. If the tamper proof seal on a product is broken, we cannot accept the return. Please note, we do not cover the cost of a return unless an item is faulty.
Please allow 48 hours for the processing of your return once delivered. Our returns platform does not currently support international returns. If you would like to return an item from overseas, please reach out to our customer experience at contact@puresport.co who will be happy to help. As with UK based returns, we do not cover the cost of international returns unless an item is faulty.
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To make a return, please follow this link. If you have any issues, please contact customer support.
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Please note that during Apparel Sales due to the volume of orders shipping times will be as per the below:
Premium Delivery - 2 to 3 Working Days
Standard Delivery - 3 -6 Working Days
Puresport will not refund shipping charges during this time and we will be working as quickly as possible to get all order out.
Thank you for your understanding.